499 tk Privacy Policy

1. Introduction

499 tk is one of Bangladesh's most popular online gaming platforms. Millions of players enjoy slots, fish games, Live Casino, and Sports Betting on our platform every day. Protecting the personal data of every member of this community is our greatest responsibility.

This Privacy Policy ("Policy") provides a complete description of what information we collect when you use the 499 tk website (499tk.org) and mobile application, how that information is used, who it is shared with, and what steps we take to protect it.

By creating an account on 499 tk or using any of our services, you are considered to have accepted this Privacy Policy. If the policy is updated, we will notify you via the website or email.

2. What Information Is Collected

499 tk collects user data through various methods. This information is used to improve service quality and personalize your experience.

Information Collected at Registration

• Full name, date of birth, and gender
• Email address and mobile number
• Residential address (including district/division)
• Username and password (encrypted)
• National ID or passport number (for KYC verification)

Payment-Related Information

• BKash, Nagad, Rocket, or other mobile banking numbers
• Transaction history and amounts
• Deposit and withdrawal dates & times

Automatically Collected Information

• IP address and device type
• Browser type and operating system
• Time spent on the platform and pages visited
• Gaming History & Betting Details
• Cookies & Location Data (subject to permission)

How Information Is Collected

3. How Your Information Is Used

499 tk uses the data it collects only for specific, defined purposes. We never use your information for unnecessary reasons.

• Account Management: For registration, login, password reset, and profile updates.
• Payment Processing: For verifying deposits, withdrawals, and transactions.
• KYC Verification: To verify identity and prevent fraud.
• Service Improvement: Data analysis to improve the gaming experience.
• Promotional Communications: To send bonuses, offers, and updates (you can opt out at any time).
• Legal Compliance: To meet regulatory authority requirements.
• Security: To detect and prevent suspicious activity.
• Support Services: To resolve your issues and process complaints.

4. Who Your Information Is Shared With

499 tk may share data with certain trusted third parties under limited circumstances and subject to strict data security agreements.

Payment Provider

Necessary data is shared with payment gateways such as bKash, Nagad, and Rocket to process transactions. These providers maintain their own privacy policies.

Technology Partners

Necessary information may be shared with game software providers, server hosting partners, and cybersecurity service providers — solely for operational purposes.

Legal Requirements

Information may be disclosed as required by Bangladeshi law, regulatory authorities, or court orders.

5. Data Protection Measures

499 tk upholds the highest industry standards in data protection. Our security infrastructure is continuously upgraded to stay ahead of threats.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Password Hashing: Your password is stored as a hash using the bcrypt algorithm.
• Two-Step Verification (2FA): OTP verification provides an extra layer of security for your account.
• Firewall Protection: An advanced firewall system prevents unauthorized access.
• Regular Security Audits: Regular penetration testing conducted by third-party security experts.
• Data Backup: Encrypted backups are taken daily to secure servers.
• Restricted Access: Only authorized personnel can access data on a need-to-know basis.

6. Cookies & Tracking

499 tk uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored in your browser.

Cookie Types

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Functional Cookies: Saves language preferences and personalization settings.
• Analytics Cookies: Helps analyze platform usage.
• Marketing Cookies: Used to show relevant ads (you can turn this off).

Cookie Controls

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may affect the availability of certain platform features.

7. Your Rights

499 tk believes every user should have full control over their own data. Your key rights are outlined below:

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You can request corrections if any of your data is inaccurate.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Object to Processing: You can opt out of marketing communications at any time.
• Data Portability: You can request your data in a readable format.
• Right to Close Account: You can close your account at any time.

To exercise any of these rights, contact the 499 tk support team. We typically respond within 7 business days.

8. Data Retention Period

499 tk does not retain any data longer than necessary. Retention periods are determined based on the type of information involved.

Once the specified retention period has elapsed, data is automatically deleted or anonymized by removing all personally identifiable information.

9. Protection of Minors

499 tk is strictly for users aged 18 and above. We do not knowingly collect or store data from minors.

• Date of birth is verified at the time of registration.
• Age verification is completed through the KYC process.
• Any account identified as belonging to a minor will be immediately closed.
• Parents should monitor their children's internet usage.

10. Frequently Asked Questions